Advanced Sound Leakage Reduction ⁵
Private Music, Private Calls
Spark's anti-leakage driver uses active sound control to minimize sound spill, keeping your audio private. ⁷
SUUNTO SPARK
Overview
Details
In the Box
FAQ
SUUNTO SPARK
Nordic Aesthetics
Fresh Colors, Bold Design
Inspired by Nordic aesthetics, sleek black, light white and vibrant coral orange create a clean, modern, performance-led look suitable for everyday wear and training.
Hybrid Multi-Drive System
Supercharge Your Sound
Our first hybrid multi-driver open-ear earbuds deliver powerful bass, clear highs, and immersive sound. The result is detailed, engaging audio that keeps you focused and energized through every run, ride, and workout.
Ultra-large dynamic driver
Balanced armature driver
Immersive, Three-Dimensional Sound
Sound that Moves
Immerse yourself in 360° head-tracking surround sound, with immersive spatial audio that moves with you.
Legendary -
Bass Boost -
Treble Boost -
Vocal Boost -
Customized -
Equalizer Mode¹
Turn It Your Way
Customize your audio with the Suunto App. Choose from four preset EQ modes or create your own for the perfect sound.²
Superior Ergonomics ⁴
Stay Locked In
Seamless Connection
In the Box
FAQ
General (8)
Bluetooth Connection (11)
Charging/Battery (6)
Calls (3)
Suunto App (3)
Sound Modes (3)
Voice Feedback (1)
Dual Device Connection (3)
Button Customization (1)
Voice Prompt Language (1)
Sports Recording (3)
Suunto Watch Compatibility (1)
1. Are the headphones waterproof? Can they be used in the shower or sauna?
Spark headphones meet the IP55 waterproof rating standard - protecting against rain, sweat and dust. Spark is not suitable for use in hot showers, sauna, steam rooms, or any enivronment where water vapor may enter the headphones.
2. Why do the headphones turn off automatically?
When the Bluetooth connection between the headphones and the playback device is disconnected, Suunto Spark automatically enters standby mode to save power. Press any button to quickly reconnect to the Bluetooth device when in standby mode. It will automatically shut down to save power if it remains in standby for over ten minutes.
3. Can wearing the headphones for a long time cause adverse reactions?
Although our headphones are more gentle on the ear compared to traditional headphones, it is still not recommended to use them at high volumes for long periods, as excessive volume can damage hearing.
4. Is the sound quality the same on Android and iOS devices?
The operating system of the playback device does not affect sound quality.
5. How to perform a software update?
Software updates bring important optimizations. The headphones must remain connected to the Suunto App during the update. Please ensure a stable network connection while the update package is downloading. Before installing the update, ensure the headphone battery is at least 20% charged. When an update is ready, open the "My Headphones" page in the Suunto App, and an update option will pop up. Keep the headphones connected to the phone during the update. After completion, the headphones will restart automatically. You can check the software version in the "My Headphones" page of the Suunto App.
6. How to reset the headphones / delete pairing records / restore factory settings?
If you wish to delete all settings on the Suunto Spark, you can reset the product. Place both earbuds in the charging case, press and hold the charging case button for 10 seconds until the indicator light flashes orange three times (once per second), then release the button. After resetting, all Bluetooth pairing records on the headphones will be deleted. You will need to re-pair the headphones to use them again after resetting the device.
7. Is there a difference in power / battery life between the left and right Suunto Spark earbuds?
No difference in power. Yes, there is a slight different in battery life. During simultaneous use, the battery life of the secondary earbud will be slightly longer than that of the primary earbud.
8. Why does the headphone sound stutter in certain environments (train stations, subway stations, substations, etc.)?
Strong interference environments can affect the headphone's radio frequency performance, causing stuttering. This is a common issue with Bluetooth products and is normal. In environments with low interference like offices, cafes, or homes, stuttering should not occur.
1. What devices can Suunto Spark headphones connect to?
Suunto Spark headphones connect via Bluetooth to devices that support Bluetooth audio playback, such as: smartphones, tablets, laptops and computers.
2. Can they connect to a watch?
Yes, if the watch supports Bluetooth audio output. Some watches can play music directly to headphones. Others act only as receiving devices and cannot connect.
3. Can they connect to a computer?
Yes. Suunto Spark headphones can connect to any computer with Bluetooth, including Windows PCs and Macs
4. How to enter Bluetooth pairing mode?
Open the case lid, press the case button for 2 seconds. The indicator will flash white, indicating the product is ready for pairing.
5. Why can't I pair via Bluetooth / find the Bluetooth device? Why does pairing fail?
If your headphones cannot connect to your phone, please troubleshoot as follows:
1. Ensure both headphones and phone have sufficient battery. Charge if needed. Suunto Spark cannot connect when powered off. They power off automatically when charging. After charging, manually power on the headphones to connect.
2. Ensure Bluetooth is enabled on both and the headphones aren't connected to another device.
3. Keep the distance between Spark and your phone less than 10 meters, and away from interfering devices (Wi-Fi routers, microwaves, etc.) and obstacles.
4. On the phone's Bluetooth settings, delete the previous headphone pairing record, then re-pair.
5. Check if the Bluetooth versions are compatible. If not, use a suitable device.
6. If this does not resolve the situation, the Bluetooth module in the headphones or phone may be faulty, we recommend contacting after-sales service.
6. What is the maximum connection distance between Spark headphones and your phone?
In an unobstructed open environment, it can exceed 10 meters without affecting functions or music playback.
7. How do I disconnect Bluetooth or disconnect from my phone?
You can disconnect the headphones in several ways:-Tap “Disconnect” in the Bluetooth settings of the paired device.-Remove/delete the headphones from the device’s Bluetooth list.-Turn off or restart Bluetooth on the phone.-Power off the headphones.
8. Under what circumstances might disconnection or latency occur?
Audio latency may vary depending on the phone, Bluetooth codec, and environment. True wireless Bluetooth also introduces a small amount of natural latency, which does not affect music or calls.
Nearby Wi-Fi routers or Bluetooth devices may cause stuttering or disconnection.
The typical unobstructed range is up to 10 m; exceeding this distance or adding obstacles may lead to connection drops.
9. Why is there a volume difference between devices?
Some phones with older Bluetooth versions may not synchronize the volume between the phone and the headphones. As a result, the phone and the headphones may have separate volume controls, which can cause one device to be loud while the other remains low.
To synchronize them, check your phone settings for “Absolute Volume” or “Headphone Volume Sync.”-iPhone: enabled by default-Huawei: enable in Bluetooth connection settings-Xiaomi and some others: enable in Developer Options
10. Why does the volume reset to 50% after powering off / on if it was above 60%?
Some phones have a volume protection feature to prevent potentially harmful high volume upon connection. This is normal phone behavior.
11. Why do the headphones disconnect automatically?
1. If you move out of Bluetooth range for more than about 3 minutes, the headphones will disconnect.
2. A short interruption may occur while the earbuds re-establish their connection, after which they reconnect automatically
1. How long does it take to fully charge the headphones?
"With the headphones at 0% and the charging case at 100%, placing the headphones in the case takes approximately 1 hour to fully charge (tested: 52 min).
With the charging case at 0%, charging the case alone takes approximately 1 hour 40 minutes to fully charge (tested: 98 min). When both headphones and case are at 0%, charging them together takes approximately 2 hours for both to be fully charged (tested: ~2h 15min)."
2. How to know when charging is complete?
1. You can open the Suunto App to check the earbud battery level in real-time.2. When charging the case, the indicator light stays solid (orange if battery <95%, green if >=95%). The light turns off automatically when the case is fully charged.
3. Is the headphone battery removable?
No. To ensure protection against dust, water, and sweat entering the device, we do not recommend removing the battery. Any headphones showing signs of disassembly are not covered by the warranty.
4. How to check the headphone battery level?
You can check the battery level by connecting to the Suunto App.
5. The headphones won't charge.
Check if the charging case has power. Check if the charging contacts are dirty and clean them. If charging still fails, please contact customer service.
6. Will they get hot while charging?
The headphones may become slightly warm during charging. If you notice significant overheating during charging, please stop using immediately and contact customer service.
1. How to answer / end calls with headphones?How to increase / decrease volume?
How to increase/decrease volume?Double-tap the earbud touch control to answer/end an incoming call. Long-press the earbud touch control to reject an incoming call.Supports three-way calling: During a call, if a second call comes in, double-tap to answer the second call (first call on hold). During an active three-way call, long-press to reject a second incoming call without affecting the first call."Call Alert": The phone and headphones ring simultaneously. For some phones, it might be the phone's set ringtone (e.g., iOS, Huawei, Meizu).
2. Do the headphones announce the contact name for incoming calls?
No.
3. What is ENC Noise Cancellation?
Your Suunto Spark is equipped with dual microphones and ENC (Environmental Noise Cancellation) technology. These ensure good call improve voice call quality even in noisy or windy conditions.
1. What is the Suunto App for?
You can enhance your Suunto Spark experience by connecting to the Suunto App on your phone. After pairing, you can adjust headphone settings.
2. How to connect to the Suunto App?
Pair Suunto Spark with a compatible mobile device via Bluetooth.
1. Download and install the Suunto App from iTunes App Store, Google Play, or popular app stores in China.
2. Open the Suunto App on your phone. The app will automatically connect to the headphones. You can open the profile options in the app, select the headphone menu to adjust the product settings."
3. Why can't I connect to the App?
1. Ensure you have the latest Suunto App version installed.
2. Ensure your headphones are paired and connected to the phone via Bluetooth.
3. Ensure the Suunto App has permission to access Bluetooth devices.
1. What are Sound Modes?
Suunto Spark allows you to choose between different sound modes: Legendary, Bass Boost, Treble Boost, Vocal Boost, and Custom EQ.
2. What's the difference between the sound modes?
Legendary:Balanced three-frequency sound for a full immersive experience.
Bass Boost: Enhanced low-frequency response for deeper, more impactful bass.
Treble Boost: Highlights high frequencies for clear, detailed sound.
Vocal Boost: Optimizes vocal texture, improving clarity and penetration.
Custom EQ: Users adjust to create their own personalized sound.
3. How to switch sound modes?
The factory default is Legendary. You can switch sound modes in the Suunto App
1. How to activate / use the Voice Feedback function?
Please follow these steps to activate watch voice feedback:
1. Go to the SuuntoPlus™ store and install the "Suunto Spark" app to your watch.
2. Turn on your Suunto Spark headphones.
3. Before starting a workout, scroll down and select Voice Feedback.
4. Turn on Voice feedback from the app.
5. Scroll down and use the on/off toggles to select the feedback you want activated.
6. Go back to the options page. From the sport start screen on your watch, scroll down and select SuuntoPlus™.
7. Open the ""Suunto Spark"" app on your watch.
8. Wait for the watch to automatically connect to the Suunto Spark headphones.
9. Return to the sport start page and begin your activity.
1. What is Dual Device Connection?
One Suunto Spark earbud can connect to two Bluetooth devices simultaneously. This allows you to listen to music on your computer and easily switch to answer a call on your phone.
1. Supports connecting to two phones/laptops/tablets with Bluetooth, regardless of OS (Android/iOS/Windows/Linux).
2. After connecting two devices, you can answer calls and play media from both, eliminating the hassle of switching.
3. This feature is disabled by default upon first use. Users can turn it on/off in the APP/Bluetooth settings page under "Dual Device Connection".
2. How to use Dual Device Connection / connect two devices / connect the second device?
Follow these steps to pair with two devices:
1. Open the case lid, press and hold the case button for 2 seconds until the indicator flashes white (pairing mode).
2. On the first device, go to Bluetooth settings and open the nearby devices list.
3. Find ""Suunto Spark"" and pair.
4. In the app, turn ON the ""Dual Device Connection"" switch.
5. Place headphones back in the case, press and hold the case button for 2 seconds until the indicator flashes white (pairing mode).
6. On the second device, go to Bluetooth settings, open the nearby devices list.
7. Find ""Suunto Spark"" and pair.
8. When you connect the second device, the first will temporarily disconnect. To reconnect the first device, go to its Bluetooth settings and tap to reconnect.
3. How to play content after connecting two devices?
When Suunto Spark is used with two paired devices simultaneously, it prioritises based on the sequence and type of content/tasks. Typically, the first played audio has priority over the second, and calls have priority over audio playback. However, actual performance may vary with different brands/models of compatible devices.
1. Can the headphone buttons be customized?
You can customize the headphone button functions using the Button Customization menu in the Suunto App. View all current button functions and create simple shortcuts for your favorite features. Some basic headphone functions cannot be customized.
Why are my voice prompts in English? How to change prompts to Chinese?
The headphone voice prompt language follows the App language setting. When your app is set to Chinese, prompts are in Chinese. When set to any other language, prompts are in English.
1. How do I start recording a sports activity?
You can start/stop recording an activity in the Suunto App. You can also set starting/stopping a running activity as a shortcut on the headphone buttons.
2. What sports data can be recorded after starting?
Suunto Spark can record your running form during the activity, including steps, total duration, cadence, ground contact time, vertical oscillation, ground contact balance, and calories.
3. Where can I view my sports data?
After you finish the activity, when Suunto Spark is connected to the Suunto App, it will automatically transfer the recording to the app. You can view it in your activity history within the Suunto App.
1. Which Suunto sport watches are compatible with Suunto Spark?
Suunto Race、Suunto Vertical、Suunto Race S、Suunto Race 2、Suunto Vertical 2
1. Please download the Suunto app or visit the Bluetooth settings page to access the equalizer profile feature.
2. Multiple sound modes can be configured in the Suunto app.
3. The cervical mobility assessment function provided by this device is for reference only. It is not intended for the diagnosis, treatment, cure, or prevention of any medical condition. Results obtained from this function should not be considered medical advice or used as a substitute for professional healthcare consultation. If you have any questions about a medical condition, or before making any adjustments to your health or wellness habits based on the assessment results, please seek guidance from a qualified healthcare provider. The manufacturer and distributor of this device shall not be liable for any injury, loss, or damage resulting from the use of or reliance on the information provided by this function.
4. Due to individual differences in ear shape, the wearing experience may vary from user to user.
5. Independent anti-sound-leakage system design with dual-channel output actively driving reverse sound waves. The sound leakage reduction system is available in Balanced sound mode. The device comes with default button settings. Customizable gesture controls can be configured in the Suunto app.
6. The device comes with default button settings. Customizable gesture controls can be configured in the Suunto app.
7. The sound leakage reduction driver is effective at a distance of 25 cm, during a call with the volume set to 50%. Data comes from the Suunto internal laboratory. Actual performance may vary due to differences in testing environments, testing software, and other factors.
8. The IP55 dust and water resistance rating applies to the earbuds only and does not apply to the charging case. Tested under controlled laboratory conditions, it achieves an IP55 rating in accordance with the GB/T 4208-2017 standard. Dust, water, and sweat resistance are not permanent and may decrease due to daily wear and tear. If the earbuds are wet, please wipe them and ensure the device is dry before charging the Suunto Spark.
9. Battery life refers to music playback time. Test conditions: Bluetooth AAC connection, volume set to 50%, and all other features set to default settings.
10. Earbud battery life data comes from the Suunto internal laboratory. Actual performance may vary depending on quantity and environmental factors.
11. When the charging case battery level is at least 20%, it can provide the earbuds with a 10-minute quick charge, delivering up to 2 hours of battery life. Test conditions: AAC connection, 50% volume, and all other features set to default settings.
12. Suunto Spark uses Bluetooth version 5.4. Actual Bluetooth transmission speed and connection distance may vary depending on environmental interference, product features, and usage habits. Please refer to actual usage conditions.
13. To fully explore Suunto Spark, please download the latest version of the Suunto app to switch sound modes, control music playback, locate the earbuds, check battery status, manage switching between multiple Bluetooth devices, adjust prompt tone volume, perform firmware upgrades, and more.
14. Users with Android 8.0 or later can download the Suunto app from app stores. Users with iOS 16.6 or later can find the Suunto app in the iOS App Store.
